Visitor Info

New Lanark Visitor Centre welcomes you.

Please see out entry on AccessAble for full details of accesibilty.

Please do not hesitate to contact us for further information on accessibility.

Points to note

• There is level access to the Reception.
• The Visitor Centre and Mill Three are accessible throughout using ramps and lifts.
• The school has level access - please ask at Recpetion for details.
• Other visitor areas are only accesible via steps and ramps are available - the village shop, Robert Owen's House and the tenement houses.
• There is working machinery on site. In those areas, noise levels can be very high.
• The Annie MacLeod ride is a darkened area, has audio, and is enhanced by special effects.

Location

• The location of the village in a steep-sided valley beside the Falls of Clyde, though picturesque, is not ideal terrain for wheelchairs, buggies and visitors with mobility needs. The village has been made as accessible as possible; however please download our mobility needs information guide to help you plan your visit. Alternatively, call us on 01555 661345 for more information.

Parking and Access

• The main Visitor Centre car park is located at the top of a fairly steep hill. Parking spaces in the village itself are limited.
• Coaches: If the distance is too great for passengers to travel from the main car park, the driver is permitted to drop off (and pick up) passengers with mobility needs down in the village. The coach must return to park in the main car park for the duration of the visit. Coaches can usually find space to turn around in the village at the turning point by the Counting House or in the Hotel car park.
• Blue Badge holders may park in the village in designated parking spaces:
  • There are four in front of the Institute: Visitor Centre main entrance 
  • There are four at the front entrance of the New Lanark Mill Hotel.
• Non-badge holders who are unable to negotiate the footpath back to the car park may also park in the village but, where possible, the driver should drop off (and pick up) passengers and return to park in the main car park for the duration of the visit. This avoids congestion in the village, especially at peak times. We must always maintain access for emergency vehicles. At quieter times there should not be any problem in finding a parking space.

Induction Loop Systems are available in the Visitor Centre

• For the Annie McLeod Experience Ride in Mill 3  
• In the Robert Owen School Theatre
• At the Main Visitor Centre Reception in the Institute, and at the Gift Shop and Mill Pantry service counters.

Accessible Toilets

• The Mill Pantry cafeteria in Mill 3 (Level 3 is accessible via main ramp)
• Robert Owen’s School (Basement by accessible entrance)
• Visitor Centre Reception foyer in the Institute